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Usable Cybersecurity


Human Factors in Smart Home Technologies Workshop

September 24, 2019

National Institute of Standards and Technology, Gaithersburg, MD

The workshop addressed human considerations for smart home devices, including usability, user perceptions, and end-user privacy and security considerations. Invited speakers from industry and academia provided their perspectives via presentations and a moderated panel. In addition to becoming more aware of human aspects of smart home technologies, the attendees from industry, government, and academia had the opportunity to influence NIST's future research direction in this area by voicing their opinions, challenges, and ideas during afternoon breakout sessions.

Workshop Summary Report


9:00 - 9:15 Welcome and Opening Remarks

  • Dr. Susanne Furman, NIST
  • Jim St. Pierre, Deputy Director Information Technology Laboratory, NIST

9:15 - 9:55 Keynote: What the intersection of new technology, cybersecurity, and privacy means to Allegion and our customers

  • Rob Martens, President & Futurist, Allegion Ventures
  • Bobby Prostko, Deputy General Counsel, Intellectual Property and Cybersecurity, and Chief Privacy Officer, Allegion, PLC

9:55 - 10:35 Keynote: Security - What is the problem and why?

  • Dr. L. Jean Camp, Professor, Indiana University

10:35 - 10:50 Break

10:50 - 11:30 Keynote: Whirlpool

  • Jason Mathew, Senior Director Global Connected Strategy, Whirlpool Corporation

11:30 - 12:00 Consumer Perceptions of Smart Home Privacy and Security

  • Julie Haney, NIST

12:0 - 1:00 Lunch Break

1:00 - 2:00 Keynote Speaker Panel

  • Moderator - Julie Haney, NIST

2:00 - 2:15 Break

2:15 - 3:15 Breakout Sessions

  • Human Aspects of Smart Home Privacy & Security
  • Smart Home Usability & User Experience

3:15 - 3:30 Closing Remarks

Created November 17, 2016, Updated November 29, 2022