Usability of PIV Smartcards for Logical Access

Morse, Emile; Theofanos, Mary; Choong, Yee-Yin; Paul, Celeste; Zhang, Aiping; Wald, Hannah

doi:https://doi.org/10.6028/NIST.IR.7867

NISTIR 7867 Rev. 2012

Usability of PIV Smartcards for Logical Access

Documentation Topics

Date Published: August 2012

Author(s)

Emile Morse (NIST), Mary Theofanos (NIST), Yee-Yin Choong (NIST), Celeste Paul (NIST), Aiping Zhang (NIST), Hannah Wald (BAH)

Abstract

This paper presents the findings of a PIV usability pilot study conducted at NIST during the summer of 2010. The study focused on factors that affected users' perceptions and adoption of PIV smartcards. Based on observation of the study participants, the researchers present recommendations that can be used to improve the usability of PIV smartcard implementations at NIST and elsewhere - particularly within the Federal government, where HSPD-12 mandates smartcard use.

Keywords

PIV; smartcard; PIV smartcard; usability; logical access; authentication; multi-factor authentication; MFA; HSPD-12; Homeland Security Presidential Directive 12

Control Families

None selected

Documentation

Publication:
NISTIR 7867 Rev. 2012 (DOI)
Local Download

Supplemental Material:
None available

Document History:
08/01/12: NISTIR 7867 Rev. 2012 (Final)

Topics

Security and Privacy
access control; authentication; Personal Identity Verification; usability

Technologies
smart cards

Laws and Regulations
Homeland Security Presidential Directive 12